About the role 

• Working closely with our global People and Talent (HR) team, this role will be the first HR System Administrator role to be based in our Islamabad office.


• We are introducing this role as we implement a new human resource management system, Microsoft Talent, which is a key part of a broader Enterprise Resource Planning tool for the company.


• Your core role will be to manage our personnel administration on Microsoft Talent.


• You will ensure accurate data and documentation and manage HR processes on the system, as well as acting as the first point of contact for system related queries for our employees and associates based in various overseas offices and training colleagues to use the Microsoft Talent system.


• Other important tasks will include drafting letters to workers to document HR matters (e.g. pay increases, promotions or changes in position) and supporting colleagues with key HR processes, such as onboarding of staff. 


• You will work closely with the London-based People and Talent team as well as with People and Talent Managers and Project Managers in other offices across the world.


• Working with colleagues across the world, much of your daily interaction will be remote using video conferencing software, however you will also have the benefit of working side-by-side with our Business Development team in the Islamabad office.

Key tasks and responsibilities will include but not be limited to:

• Providing help desk support through the People & Talent mailbox, by managing queries accordingly; 


• Inputting and updating employee records with new hire information e.g. contracts and on boarding documents; 


• Inputting and processing employee data e.g. leave and benefits; 


• Training system users on functionalities and new features; 


• Managing staff life cycle from onboarding and transfers, to off boarding e.g. arranging buddy, probation, end of fixed term contracts, issuing renewed contracts); 


• Supporting with individual staff communication letters, such as through issuing letters to staff informing them of changes to the T&Cs of employment for employees and associates;