| Job Title: |
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Junior Executive - Product Support |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Age: |
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18 to 26 years |
| Minimum Education: |
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Bachelors |
| Degree Title: |
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Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 0 to 0 per Month |
| Apply By: |
|
Jan 4, 2017 |
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| Job Description: |
JD includes but is not limited to:
- Responding to customer inquiries, complains, questions, and suggestions as per the defined process guidelines.
- Providing Pre and Post Sales Support to customers over emails and phone.
- Using company provided software tools to generate value for the end users.
- Proofreading content before it goes Live over the website.
- Ensure picture policy is implemented properly.
- Following-up on missing information by the employers - Company Verifications (promotion and others).
- Dealing directly with customers over the phone and via e-mails.
- Keeping records of details and inquiries of customer complaints and take action accordingly.
- Creating and maintaining warm & strong client relationship by assisting them in using ROZEE products.
Plus points:
- Quick learner and able to work with or without supervision.
- Team player and able to work well with others.
- Email writing etiquette.
- Phone call handling (handle esscalations, error reporting and PR building).
A great learning opportunity awaits the right candidate. |
| Company Information |
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Company Name: ROZEE.PK
Company Description:
Rozee is Pakistan's # 1 online job site which connects talent with opportunity. Rozee provides services to job seekers and employers by providing them one platform for job searching and hiring, respectively.
As Pakistan’s largest online recruitment platform, it is used by over 100,000 employers and 9.5 million professionals. Since its inception, Rozee’s platform has facilitated over 1 million job placements and has the largest database of searchable CV’s in Pakistan.
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