· Develop a strong understanding of Tower industry with in-depth knowledge of revenue and cost drivers and develop strong understanding of all customer contracts
· Responsible for preparing monthly customer Invoicing in line with customer agreements; and maintaining customer’s databases
· Understand applicable taxation rules and their implications on invoicing in particular and on the company as a whole and ensure accurate tax charging to customer as per the tax laws.
· Ensure compliance to company's group policies and procedures and seek management approvals as and when required
· Ensure that client SOPs are followed for brand retention and work as a bridge between internal departments with customers
· Assist Line manage in setting up and maintaining billing automation tool – EASI
· Liaison with internal departments for timely resolution of queries/ decision/ agreement
· Responsible for catering all customer queries/concerns/disputes regarding billing.
· Assist line manager in revenue management and customer’s revenue collection activities
· Responsible for routine monthly revenue reporting and any ad hoc reporting as and when required.
· Assist line manager in daily departmental activities or special projects on time to time basis
· Any other responsibilities assigned by Line manager.
· Responsible for maintaining all the records including financial workings for auditors' review.
Knowledge and Competencies
· Experience in Telecom Industry is mandatory · Excellent verbal, written and IT communications including advanced Excel, Word and PowerPoint skills · Sound understanding of and hands on experience of an ERP
· Good understanding of Telecom business processes, finance, revenue and invoicing processes
· Good understanding of Tax rules
· Possess a strong data management skill and required tool/technologies
· Capable of managing information flow between different departments
· Ability to work in a team, high motivation and attention to detail
· Strong analytical and problem solving skills
Capacity to handle expansion in business, ability to manage multiple tasks simultaneously and meet tight deadlines.