Accounts manager will liaise between customers and cross functional internal teams to ensure timely and successful delivery of solutions required by customer.

Skill set

·         Knowledge and experience in ERP.

·         Knowledge of Project Management

·         Knowledge of Software development life cycle

·         Good communication skills.

·         Strong interpersonal, supervisory and customer services skill.

·         Excellent listening, negotiation and presentation skills.

·         Customer handling/facing experience in large enterprise

·         Pleasing personality, troubleshooting knack and solution oriented mindset

Experience

·         3-4 years’ experience of ERPs

·         S/W implementation experience

·         S/W development experience preferably in Oracle

·         Business Development experience is preferred 

Education

M.Sc/B.Sc in Computer Science or Software Engineering

MBA/BCS with MBA in marketing/sales and BCS and work experience in BCS capacity

Responsibilities

·         Operate as the lead point of contact for any and all matters specific to customers

·         Build and maintain strong long lasting customer relationships

·         Timely and successful delivery of customer requirements

·         Assist with high severity requests and their escalation as required

Identify and grow business opportunities in customer territory